Growing business? Expand your fleet by purchasing multiple new or pre-owned vehicles.
LEARN MOREFind the nearest GM dealership to help keep your business moving forward.
GET STARTEDLearn about budgeting, managing your account and more in our articles.
READ ONExplore current openings to find your match at GM Financial.
TAKE A LOOKSee how we're cultivating a healthy, inclusive workplace for everyone on our team.
WHO WE ARECheck out our exclusive investment opportunity.
LEARN MOREImportant: Due to a system delay, some payments may not post immediately. We’re working to find a solution. Affected payments will be posted according to the effective date of the receipt and late fees will be waived on those payments. You can log in to MyAccount to view your statement, make payments and more.
Commercial Customer? Register and log in here
President and Chief Executive Officer
President and Chief Executive Officer
DANIEL E. BERCE has been President and Chief Executive Officer since August 2005. Previously, he served as President from 2003 to 2005, and Chief Financial Officer from 1990 to 2003. Prior to joining the company, Mr. Berce was an auditor with Coopers & Lybrand for 14 years and was a partner with the firm. He is a Certified Public Accountant.
Executive Vice President, Chief Credit Risk Officer
Executive Vice President, Chief Credit Risk Officer
Douglas Clyma has been Executive Vice President, Chief Credit Risk Officer since February 2022. He is responsible for managing global credit risk. Previously, Doug served in several roles including EVP, Chief consumer Risk Officer - Americas and SVP, Credit Risk Management. He joined the company in 1996 and has more than 25 years of experience in credit risk management and analysis.
Executive Vice President, Corporate Controller and Chief Accounting Officer
Executive Vice President, Corporate Controller and Chief Accounting Officer
CONNIE COFFEY has been Executive Vice President, Corporate Controller and Chief Accounting Officer since June 2014. Previously she was Executive Vice President and Corporate Controller from 2012 to 2014. She was Senior Vice President, Accounting and Reporting, from 2002 to 2012. She served as Vice President, Non-Public Financing and Reporting, in 2002; Vice President, Structured Finance and Reporting, from 2000 to 2002; and, Assistant Vice President, Treasury, Operations and Reporting, in 1999. Prior to joining the company, Mrs. Coffey was an audit manager for PriceWaterhouseCoopers.
Executive Vice President and Treasurer
Executive Vice President and Treasurer
RICHARD (RICK) GOKENBACH has been Executive Vice President and Treasurer since April 2018. He was previously responsible for debt capital markets, asset liability management, and financial planning and analysis functions. He joined the Company in 2013 , and prior to his Treasury roles, was Senior Vice President of Pricing and Product Development where he helped spearhead GM Financial’s captive strategy initiative in the U.S. Before joining GM Financial, Gokenbach worked for Ally Bank (previously GMAC), serving in multiple Treasury and Finance roles over his more than 10 years there.
Executive Vice President and Global Chief Technology Officer
Executive Vice President and Global Chief Technology Officer
RANDY HANNA is Executive Vice President and Global Chief Technology Officer. Effective February 2019, he is responsible for GM Financial’s technology shared services, enterprise architecture, and infrastructure solutions globally. Previously, Randy served as CIO for the company’s International Operations, a position to which he was named in 2011. Randy has more than 25 years of automotive and auto finance industry experience and, before joining the company in 2009, he was CIO for General Motors North American Service and Parts Operations and Global Development.
Executive Vice President, Chief Human Resources Officer
Executive Vice President, Chief Human Resources Officer
Erik Haven has been Executive Vice President, Chief Human Resources Officer since December of 2021. Previously, he served as Senior Vice President, HR Business Partners. He joined GM Financial in 2017 and is a seasoned HR professional. He has more than 20 years of Human Resources experience in the global manufacturing, life sciences, and financial services industries.
Executive Vice President and Chief Legal Officer
Executive Vice President and Chief Legal Officer
DOUG JOHNSON has been Executive Vice President and Chief Legal Officer since July 2013. Previously, he was Senior Vice President and Associate Counsel from 2004 to 2013. He served as Vice President and Associate Counsel from 2001 to 2004 and was Assistant Vice President and Associate Counsel from 2000 to 2001. Before joining GM Financial, Mr. Johnson served as in-house counsel at Mercedes Benz Credit and Chrysler Financial. Prior to that time, he was engaged in private legal practice primarily handling matters representing financial institutions.
Executive Vice President and Chief Strategy Officer
Executive Vice President and Chief Strategy Officer
MIKE KANARIOS has been Chief Strategy Officer since July 2017. Previously, he served as Executive Vice President and Chief Operating Officer, International Operations, from July 2015 until he transitioned to his current role. Prior to that, he was Chief Financial Officer, International Operations, from 2009 to 2015; Treasurer for International Operations from 2008 to 2009; and CFO, Latin American Automotive Finance, from 2006 to 2008. Before joining the company in 2006, he spent nine years with General Motors, holding a number of leadership positions in treasury, finance, and mergers and acquisitions. His last role at GM was Controller of GM North America.
Executive Vice President and Chief Information Officer
Executive Vice President and Chief Information Officer
PATRICK RAYBALL has been Executive Vice President and Chief Information Officer since December 2012. Previously, he was Senior Vice President, ITS Software Solutions, from 2005 to 2012. He served as Senior Vice President, ITS Customer Service, from 2000 to 2005; Vice President, ITS Dealer Services, from 1999 to 2000; and, Vice President, Client Relations, from 1997 to 1999. Prior to joining the company, Mr. Rayball worked as a technical project manager for Bank One.
Executive Vice President and Chief Financial Officer
Executive Vice President and Chief Financial Officer
SUSAN SHEFFIELD has been Executive Vice President and Chief Financial Officer since April 2018. She previously served as Executive Vice President and Treasurer, a role she assumed in June 2014. Prior to that, she served as Executive Vice President, Corporate Finance, from 2008 to 2014. She served as Senior Vice President, Structured Finance, from 2004 to 2008 and Vice President, Structured Finance, from 2003 to 2004. Ms. Sheffield joined the company in 2001 as part of the Investor Relations department. Prior to joining the company, she worked in corporate and commercial banking for 13 years, primarily for JPMorgan and Wells Fargo Bank.
Executive Vice President, Chief Compliance and Privacy Officer
Executive Vice President, Chief Compliance and Privacy Officer
STEPHANIE CASTO has been Executive Vice President and Chief Compliance and Privacy Officer since February 18, 2021. Previously, she served as Senior Vice President and Chief Compliance and Privacy Officer since 2019. She also served as Senior Vice President and Chief Privacy Officer from 2017 to 2019; Senior Vice President and Associate Counsel from 2015 to 2017; Vice President and Associate Counsel from 2009 to 2015; Assistant Vice President and Associate Counsel from 2001 to 2009; and Staff Attorney from 2000 to 2001. Before joining GM Financial, Stephanie was engaged in private legal practice.
Senior Vice President and Chief Auditor
Senior Vice President and Chief Auditor
LESA POWELL has been Senior Vice President, Chief Auditor since February 2018. Previously, she served as Senior Vice President, Audit Services since October 2000. Previously, she held the position of Vice President, Internal Audit, from 1997 to 1999. Ms. Powell has nearly 25 years of experience in the financial services industry. Prior to joining GM Financial, she worked at NationsBank as an auditor and compliance officer, and at Central Bank and Trust as an auditor.
Executive Vice President, Chief Experience Officer
Executive Vice President, Chief Experience Officer
ROBERT BEATTY has been Executive Vice President and Chief Experience Officer since January, 2020. Previously, he was Executive Vice President, Customer Experience, from 2015-2020; Executive Vice President, Specialty Areas, from 2012 to 2015; and Senior Vice President, Corporate Servicing, from 2007 to 2012. He served as Vice President, Corporate Servicing, from 2005 to 2007 and Assistant Vice President, Dialer Administration, from 2002 to 2005. Prior to joining the company, Mr. Beatty served in various roles at Ford Credit from 1997 to 2002 and worked in the financial services industry in Frankfurt, Germany, from 1991 to 1997 following six years of service in the U.S. Army.
President of North America Operations
President of North America Operations
KYLE BIRCH has been President of North America Operations since January 2020. Previously, he was Executive Vice President and Chief Operating Officer North America from 2013 to 2020 and Executive Vice President, Dealer Services, from 2003 to 2013. He served as Senior Vice President, Dealer Services, from 1999 to 2003. Mr. Birch joined the company in 1997 as part of the Strategic Alliances group, where he established our National Credit Center and helped build our company's dealer group and bank alliance relationships. Prior to joining the company, he worked for the FDIC for 12 years. Mr. Birch has more than 30 years of experience in the financial services industry.
Executive Vice President, Servicing
Executive Vice President, Servicing
SCOTT DISHMAN has been Executive Vice President, Servicing since April 2012. Previously, he was Senior Vice President, Corporate Collections and Loss Mitigation, from 2005 to 2012. He served as Vice President, Center Operations, from 2003 to 2005; Vice President, Consumer Services and Collections from 1999 to 2003; and Assistant Vice President Collections Consumer Segment, from 1998 to 1999. Prior to joining the company, Mr. Dishman held various positions in credit and collections at Ford Credit from 1993 to 1998.
Executive Vice President and Chief Operating Officer – North America
Executive Vice President and Chief Operating Officer – North America
JONAS HOLLANDSWORTH has been Executive Vice President and Chief Operating Officer – North America since January 2020. Previously, he was Executive Vice President, U.S. Sales and Credit Operations, from 2011 to 2020, and Senior Vice President, U.S. Regional Sales and Credit Operations, from 2008 to 2011. Prior to that, he held the positions of Vice President, Branch Originations, from 2005 to 2008, and Vice President and Assistant Vice President in Financial Planning and Analysis from 2001 to 2005. He joined the company in 1999 as a Budget Analyst. Prior to joining the company, Mr. Hollandsworth was a financial analyst for Citigroup (formerly The Associates) and Northrop Grumman.
Executive Vice President, Chief Marketing and Digital Officer
Executive Vice President, Chief Marketing and Digital Officer
WILL STACY has been Executive Vice President, Chief Marketing and Digital Officer since January 2020. Previously, he was Senior Vice President and Chief Marketing Officer – North America. Prior to joining GM Financial in 2014, Will was Senior Vice President of Marketing at Santander Consumer USA/Chrysler Capital/RoadLoans.com. Before joining Santander, Will led the interactive marketing efforts for the Dallas Mavericks. He earned a bachelor’s degree in radio, television, and film from the University of North Texas and is a frequent keynote speaker on interactive marketing.
Executive Vice President and Chief Pricing and Analytics Officer
Executive Vice President and Chief Pricing and Analytics Officer
JIMMY VANCE became Chief Pricing and Analytics Officer in January 2020. He is responsible for data sciences globally, as well as North America pricing analytics, residual management and product development. He also supports global special projects. Previously, Jimmy was Executive Vice President and Chief Risk and Pricing Officer, North America Operations, from 2018 through 2019. Before that, he was Executive Vice President, Pricing Analytics and Product Development, from 2011 to 2017 and Senior Vice President, Pricing and Product Development, from 2010 to 2011; Senior Vice President and Operations Controller from 2006 to 2010; Vice President, Financial Planning and Analysis, from 2001 to 2006; and, held other financial planning and analysis positions in Dealer Services since joining the company in 1998.
Executive Vice President and Chief Operating Officer
Executive Vice President and Chief Operating Officer
RAFAEL E. AMOROS is the Executive Vice President and Chief Operating Officer – International Operations. He has served in this position since January 2018. Previously, he was Executive Vice President and Chief Financial Officer of International Operations from April 2015, and served as Senior Vice President and Treasurer before that. Mr. Amoros joined the company in 2009 after a career in banking, both in the U.S. and in Argentina.
Executive Vice President, Mexico and Peru
Executive Vice President, Mexico and Peru
RODRIGO LOPES is Executive Vice President, Mexico and Peru. He has served in this position since June 2018. Previously, he was executive vice president, China, and chief operating officer for GMF´s joint venture in China, SAIC-GMAC. Before that, he was executive vice president, Mexico, Colombia and Chile. He has served in a variety of operations and leadership positions covering Brazil, Mexico, Colombia and Chile. Lopes joined the company as an F&I consultant in 1997.
Executive Vice President, China, Chief Operating Officer, SAIC-GMAC
Executive Vice President, China, Chief Operating Officer, SAIC-GMAC
ENRIQUE MENDOZA has been Executive Vice President, New Markets and Strategic Initiatives (NMSI), International Operations since April 2013. Previously, he was Executive Director, Business Process Excellence in Consumer Services from 2011 to 2013. From 2009 to 2011, he served as European Servicing leader. Prior to that, he held different management positions, including Managing Director, Venezuela and Greece, and Operations Manager in Puerto Rico and Italy. Mendoza began his career with the company in 1998.
Executive Vice President and General Counsel
Executive Vice President and General Counsel
BOB NEATON has been Executive Vice President and General Counsel since August 2015. Previously, he was General Counsel, Auto Finance, at Ally Financial from 2011 to 2015. Prior to this, he was Chief Counsel for worldwide litigation at Ally Financial from 2008 to 2010. Mr. Neaton has more than 20 years of in-house counsel experience specializing in auto finance, litigation and regulatory matters in the U.S. and international markets.
Executive Vice President, Customer Experience
Executive Vice President, Customer Experience
GABRIELA ROSENDE has been Executive Vice President, Customer Experience since August 2016. She is responsible for designing, deploying and measuring our customer experience strategy. Previously, she served as Executive Vice President, Process Excellence, Compliance, Operational Risk, Communications and Business Continuity Management from 2014 to 2016. Prior to that, she was Executive Director for operations in Mexico from 2010 to 2014; Managing Director, Colombia, from 2007 to 2010; and Managing Director, Venezuela, from 2003 to 2007. Rosende joined the company in 1994.
You've been inactive for a while. For your security, we'll automatically sign you out in approximately: